When it comes to Hut manufacturers, there are often various warranties and guarantees that are thrown about in order to make a sale happen, promising various elements. While these promises may be true you have to ask the question of how long has the company been running? We see so many fresh companies set up around the UK trying to sell huts for inflated prices and then disappear the next year after falling into financial trouble or not being able to keep up with the competitive market.

So to summarize; a manufacturer may offer a lifetime warranty but the company may be dissolved the next year leaving you with no product support. We have been making huts since Rob started college in 2014, building his first hut on an old farm trailer and growing the company in to what you see today. We have been at the same site since then and our limited company is now nearly 6 years old but the establishment itself is now over 10 years old!

We have proudly manufactured over 120 huts and can remember near on every delivery and customer!

We always urge customers to do there due diligence when purchasing a hut and we encourage them to do it on us also. We also encourage customers to look at our google reviews which highlights how we deal with aftersales and warranty matters.

Below are a couple of reviews pulled from google highlighting our aftercare:

 “We shopped around and found Rob and Tom. We found both easy to work with and responsive. Costings were clear and detailed, with flexibility in design from the design stage. We specified different switches and a fridge/freezer unit. These were not something that the team had used before, but as a customer/manufacturer team we collaborated to find innovative designs to accommodate the unit. All of that communication was dealt with through site visits, but mainly WhatsApp text and video calls. When there were inevitably initial differing of understanding , we found common ground and design solutions came quickly. An absolute credit to the professional approach shown throughout our build. 

Delivery was highly skillful into a very confined space – reversing down slopes and having to use ramps. 

Aftercare is also good with a few minor post build issues rectified quickly. 

I would like to stress that the team delivered on time and on budget without any nasty surprises. That’s highly commendable and I’d not hesitate in recommending them to anyone” – Scott & Nicola

“Absolutely thrilled with our Shepherds hut. Excellent service and prompt response to a small issue following delivery” – Cathy T

“We are incredibly pleased with our Shepherd’s hut from Holmes Hill. We use it to Air bnb and we’ve had fantastic feedback from our guests. It feels luxury and hand crafted but was considerably cheaper than others on the market. We had a small leak around our log burner flue and the guys from Holmes Hill travelled almost 2 hours to come and fix it within a week, so great after sales service” – Ross Corley

“We bought a Shepherds Hut from Holmes Hill Shepherds Huts a few years ago and are very pleased with both the service and the hut. We managed to break a door handle recently and went back to see about getting a replacement. We got it there and then. They handled this very well indeed and we couldn’t be happier with this company”

– Michael Railton